Listening

Two dominant figures of 19th Century British history were William Gladstone and Benjamin Disraeli. The story has often been repeated of a young woman who had dined with both Gladstone and Disraeli. She is said to have compared the two men this way. “When I dined with Mr. Gladstone, I felt as though he was the smartest man in England. But when I dined with Mr. Disraeli, I felt as though I was the smartest woman in England.” There are many benefits to being a good listener.

(The Initial Client Interview, By Jim Calloway, Director, OBA Management Assistance Program)

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